Marketing Automation
Marketing That Keeps Running When You Are Busy.
Gionix builds customer journeys that respond to what people actually do: welcoming new customers, recovering abandoned carts, winning back lapsed ones and keeping your email calendar full.
Sound familiar?
Where the Time Goes Today
The pattern we see in most teams before this automation is in place.
- 01
Campaigns go out late or not at all because the team is stretched.
- 02
New customers receive one welcome email and then silence.
- 03
Abandoned carts and lapsed customers are never followed up.
- 04
Every send is a manual export, import and scheduling exercise.
- 05
It is hard to see which messages actually produce revenue.
What gets automated
The Tasks That Stop Being Manual
Each of these is delivered as a working workflow connected to your tools.
Email automation
Triggered and scheduled emails built from your CRM and store data, sent through your existing platform.
Customer journeys
Multi-step sequences that branch based on opens, clicks, purchases and replies.
Abandoned-cart workflows
Timely reminders and, where appropriate, incentives that bring shoppers back to complete their order.
Onboarding sequences
New customers receive the right guidance at the right moment, based on what they have and have not done.
Win-back campaigns
Lapsed customers are identified automatically and re-engaged with relevant offers.
Campaign reporting
Results flow into one report so you can see what worked without building spreadsheets.
How the workflow runs
Step by Step, Without Anyone Remembering
An onboarding journey that adapts to what each customer does next.
- 01
Customer Sign-Up
Store, form or CRM event
- 02
Segment
Product, source and value
- 03
Welcome Sequence
Personalized to their purchase
- 04
Behaviour Check
Opened, clicked, purchased?
- 05
Next Best Message
Tip, offer or check-in
- 06
CRM Updated
Engagement recorded
Business outcomes
What Changes for Your Team
Consistent presence
Customers hear from you on a reliable rhythm, whatever the team is dealing with.
Relevant messages
Journeys respond to behaviour, so people receive what makes sense for them.
Recovered revenue
Carts, quotes and lapsed accounts are followed up systematically.
Clear attribution
You can see which journeys generate replies, bookings and orders.
Integrations
Works with the tools you use for marketing
Common connections for this service. Not listed? Most tools with an API can be connected.
All integrations- Mailchimp
- Klaviyo
- HubSpot
- Shopify
- WooCommerce
- Google Sheets
- WhatsApp Business
- Zoho CRM
Examples
How Businesses Use Marketing Automation
Abandoned cart recovery for an online retailer
Shoppers who leave items in the cart receive a reminder, then a second message with an incentive only if they have not returned.
- Cart abandoned
- Wait 1 hour
- Reminder
- Wait 24 hours
- Offer if needed
Onboarding for a subscription business
New subscribers receive a short series that adapts to usage, with a support check-in for anyone who has not started.
- Subscription starts
- Welcome
- Usage checked
- Tailored tip
- Support check-in
Win-back for a professional services firm
Clients with no activity in six months are segmented by service history and re-contacted with a relevant update.
- No activity 180 days
- Segmented
- Relevant update sent
- Reply routed
- CRM updated
How it works
From Repetitive Task to Running Automation.
A clear, four-step process. You see a working version before anything touches live data.
- 01
Discover
We identify repetitive processes and automation opportunities.
- 02
Build
We design, connect and test the workflow.
- 03
Launch
Your automation goes live.
- 04
Improve
We monitor and optimize it as your business evolves.
FAQ
Marketing Automation Questions
What clients usually want to know before starting.
Do we need a new email platform?
No. We work with Mailchimp, Klaviyo, HubSpot and most mainstream platforms. If you are starting from scratch we will recommend one that fits your budget.
Can journeys include WhatsApp as well as email?
Yes, where the customer has opted in. Many clients combine email with WhatsApp for reminders and time-sensitive messages.
Who writes the content?
You can supply it, we can draft it with our content automation service, or a mix. Everything is approved by you before it is sent.
How do you handle consent and unsubscribes?
Journeys respect consent flags and unsubscribe status in your platform and CRM, and stop automatically when a customer opts out.
Which marketing task would you automate first?
Describe it in a sentence or two. We’ll reply with how it could work with your tools.
- A short reply from a consultant, not an automated sequence.
- A clear view of whether your task can be automated and roughly what it involves.
- No commitment. Many first conversations end with advice, not a proposal.